How to Improve Relationships Between IT Departments and ERP End-users

As end-users struggle to learn a new ERP system, frustration can be rampant, and oftentimes, this frustration is directed (rightfully or wrongfully) at the IT department. Not only do end-users sometimes resent IT but executives also tend to not have the strongest relationship with this behind-the-scenes department.

Bron : Panorama Consulting Solutions
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