This blog post is about the return merchandise (or material) authorization process in Microsoft Dynamics NAV, this is another topic that is more or less always discussed during Dynamics NAV implementations.
In my earl posts about posting groups, I have showed purchase and sales processes. But both of these processes have its opposite processes.
If our customer wants to return items to us, we can use the Sales Return Order for this. When we finish posting, we will get Return Receipt and Sales Credit Memo as result.
When should you use a Purchase Return Order or Credit Memo in Microsoft Dynamics NAV? It can be confusing;
• Both end up creating a credit memo,
• Both subtract inventory from stock and create an item ledger entry,
• Both allow you to set the “Applies To Item Entry,” and
• Both allow you to use the “Get Posted Documents to Reverse”
Programmers skilled in other languages may have some difficulty understanding why C/SIDE doesn’t allow all of its data types to be used as function return value types. I guess it is a limitation that you and I have learnt to work around, or even use to our advantage.
Today I spent some time at a customer creating a new role center for Dynamics NAV CRM users.
One of the challenges we had was to create a My To-Do list on the Role Center that was based on the actual table. All went well until we started to test and compare to My Customers.
We could not get the double click on the lines to open the To-Do card.