You come across it all the time. You read it on the ERP vendor websites, you hear it from ERP software sales reps, and you see it in proposals: “Don’t worry about business process reengineering – our ERP software will tell you how your processes should work.” You may also hear things like: “Just use our pre-configured ERP system with best practices baked into the software, and your business processes will improve by leaps and bounds.”