Enterprise Project Management Whitepaper – Quality Management

Many organizations are taking advantage of Quality Management methodologies (such as Six Sigma) to improve productivity, efficiency, and customer satisfaction. These methodologies require employees to perform set tasks and adhere to structured processes, involving changes to work habits that can sometimes be disruptive to organizations. Familiar, integrated IT tools can streamline Quality Management tasks and reduce user resistance, enabling organizations to get the maximum benefit from Quality Management techniques at lower risk.

Bron : Microsoft
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